Import Data From Your CRM Tool
Import raw data from your CRM Tool which will be used for segmentation purposes within Accengage, or simply import segments that you have already created within your CRM Tool for use by Accengage.
Other types of imported data could include: user profile data (name, age, gender, etc.), user preferences (e.g. subscription to specific types of alerts: shopping, high-tech, news, etc.), behavioral data (e.g. purchase of a ticket online), etc.
Export Data To Your CRM Tool
Enrich your CRM database.
On the other hand, Accengage can export any information that’s collected about your mobile users to your CRM Tool:
- Standard data collected by the SDK: device ID, device model, OS version, language, country, time zone, app version, app install date, last open date, number of visits, geolocation data, opt-in / opt-out for push notifications, etc.
- Data declared within the app: first name, last name, gender, age, address, city, country, etc.
- Behavioral data: clicks, leads, purchases, visits of specific pages, use of features, subscription to certain alerts, etc.
- Reaction to previous campaigns: received / didn’t receive, opened / didn’t open, clicked / didn’t click
Facilitating data sharing.
Accengage comes bundled with numerous APIs giving you access to its core functionalities and collected data. These essential tools provide a consistent programmatic method which will help you save time, increase organizational efficiency, and create advanced and innovative Mobile CRM scenarios.
For instance, our APIs enable our customers to create and send their messages from within their own CRM interface.
Our APIs can also be used to import / export data between Accengage and your CRM Tool.
Sample Use Cases
Advanced & Innovative Mobile CRM Scenarios.
Let’s get serious with Mobile CRM and Cross-Device Communication!